Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit and/or make a purchase from isobelhill.com (the “Site”and “Website”).
Analytics.
This Website collects personal data to power our site analytics, including: information about your browser, network and device, pages you visited prior coming to this Website and your IP address. This information may also include details about your use of this Website including: clicks, internal links, pages visited, scrolling, searches and timestamps. We share this information with Squarespace (our Website analytics provider), Google Analytics and Pintrest to learn about site traffic and activity.
Cookies.
This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a Website or app. For information about viewing the cookies dropped on your device, click here. Functional and required cookies are ways used, which allow Squarespace (our hosting platform) to securely serve this Website to you. Analytics and performance cookies are also used on this Website, as described below, only when you acknowledge our cookie banner. This Website uses analytics and performance cookies to view site traffic, activity and other data. To read more about cookies used on this Site click here.
Visitor Data.
For Customers: When you buy something on this Website, we collect personal information from you to fulfil the order. We may collect information like your: billing and shipping address, details relating to your purchase (for example, your trouser size), email address, name and/or phone number. We share this information with Squarespace (our online hosting provider) so that they can provide Website services to us. As you go through checkout, this Site may also auto-complete your shipping and billing address by sharing what you type with the Google Places API, and returning suggestions to you to improve your checkout experience. We will maintain your order information for our records unless and until you ask us to delete this information. All Payments on this Website are processed by Stripe, Paypal or Clear Pay, Customers will be informed of their available payment options at checkout. For more information on these payment processor’s privacy policies please click the links above.
For Website visitors: This website is hosted by Squarespace. Squarespace collects personal data when you visit this Website, including: information about your browser, network and device, web pages you visited prior to coming to this Website, web pages you view while on this Website and your IP address. Squarespace needs all the data to run this website and to protect and improve its platform and service. Squarespace analyses the data in a de-personalised form.
Customer accounts: If you create a Customer account on this Website, we collect personal information to improve our checkout experience and Customer service. This information may include your: billing and shipping address(es), details about your orders (for example, your trouser size), email address, name and phone number. We share this information with Squarespace (our website hosting provider) so they can provide the Website services to us.
Order and account emails: We may email you with messages about your order or account activity. For example, we may email you to tell you that: you’ve created a Customer account, your Customer account password has been reset or updated, you’ve made a purchase and/or your order has been shipped. It is not possible to unsubscribe to these messages. We share your contact information with Squarespace (our website hosting provider) so they can send these emails to you on our behalf.
Fonts: This Website uses font files from Google Fonts and Adobe Fonts. To properly display this Site to you, servers where the font files are stored may receive personal information about you, including: information about your browser, network or device and your IP address.
Third Party Data Processors.
Please see below a list of third party data processors utilised by this Website to process personal data on our behalf:
This information is shared to the listed third parties in the interest of providing services to the Visitors and/or Customers of this Site only. Please click the links above to see privacy policies regarding these third party data processors.
Data Retention.
We will maintain your information for our records unless and until you ask us to delete this information. When personal data is no longer required and/or requested to be deleted, all reasonable steps will be taken to erase or otherwise dispose of it without delay.
Changes .
We may update this privacy policy in the future to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If and when the policy is updated, we will display a Site banner for a period of three (3) days after updated policy change to inform Customers there have been changes.
Contact us .
For more information about our privacy practices or if you have questions, please contact us by email at isobel@isobelhill.com